Friends Center City January 9, 2020 by Success Snapshot Redesigned Website Increases Engagement Through Photography Who Friends Services Alliance Organization Type Nonprofits About Friends Center City is a nonprofit dedicated to enriching the lives of older people in the Philadelphia area who choose to age in the city rather than moving to a suburban retirement community. Solutions Web Design Technology Drupal Scenario Friends Center City needed to upgrade Drupal as their version was coming to the end of life and wouldn’t be supported anymore. They knew an upgrade would prevent vulnerabilities and would require a redesign of their website. Solution BackOffice Thinking evaluated the website and created a new design with photography as the core feature, to highlight the vitality and active nature of the organization. In thinking through navigation, clear avenues for potential members, potential residents, existing members, volunteers, and content advocates were created. The redesigned website more strongly conveys the organization’s active and independent living member community, which has increased engagement. Success NEW DESIGN AND FLOW FOR VISITORS TO EASILY ENGAGE WITH APPROPRIATE CONTENT ENGAGING PHOTOGRAPHY TO SHOW THIS VIBRANT COMMUNITY ENJOYING ACTIVITIES EXTERIOR RIVERFRONT PICTURES SHOW THE BEAUTY OF THE GROUNDS BRINGING MORE POTENTIAL RESIDENTS TO THE PROPERTY