Your partner when you need help. You and your team are too busy with important work to spend hours on end figuring out the solution to a technology problem. When you don’t have technical expertise, time, or resources but you want the help of someone in the know, On Demand Support is for you. We love being the person nonprofits lean on for their technology projects, support, training and brainstorming. We offer flexible support to meet your needs and our goal is to earn your trust with every project and conversation. We develop a support plan that meets your needs based on budget, complexity, and technology expertise: We start with our comprehensive Best Practice Checkup to evaluate your system’s overall health. We can meet regularly (weekly, biweekly, or monthly) to brainstorm, check in on any problems, and/or offer advice for next steps on projects. Need to train a new Admin? No problem. We’ll be happy to help via screenshare/video chat. (In some cases, at your request, we can even conduct onsite training!) Submit a ticket any time you discover something isn’t working properly, and we’ll take care of it. We offer Salesforce Specific On Demand Support as well. Get in Touch The BackOffice Thinking Difference We believe the critical connection between your people, process and technology is what allows your organization to thrive. Through our extensive experience with nonprofits, we have a unique understanding of how each one contributes to your success. Hover over each section to learn more. Hover over a difference to learn more. People We take the time to understand the capabilities of your team and offer technology solutions that complement their strengths. Process We understand how your organization functions and make sure your implementation integrates with your operations to make things run easier, better and faster. Technology We are platform-agnostic technology experts who only implement solutions that support your goals and that you can successfully manage and maintain. Schedule a Discovery Call × Get in Touch
