Partners in support of your nonprofit’s growth and success. Have you ever been sidetracked by a day (or several long days) because something went wrong with your technology? It’s critical to have a secure, well performing website and database. Being proactive allows you and your team to stay focused on donors, volunteers, planning fundraisers, and serving constituents. Our flexible Proactive Support plan, specifically for nonprofits, allows us to keep an eye on critical security updates and performance issues so you don’t have to. We don’t require a monthly commitment, nor exclusivity. Our team works to earn trust as your Technologist; analyzing, updating, and utilizing best practices on the back end, so your front end will grow. We maintain the health of your systems. We start with our comprehensive Best Practice Checkup to evaluate and assess your system’s overall health and prepare to provide ongoing support. We monitor product and service notifications and alert you of any potential impacts.We review your database, modules, extension and integrations for updates. We analyze each notification to decide whether it affects your site, if it’s necessary to update, and in what time frame.We minimize your exposure to risk by quickly applying critical security patches. Get in Touch A partial list of Proactive Support services we offer: Monitor Security and Product NotificationsAutomatic Security and Product Release ReviewsImmediate Action to Protect Your SiteTesting After All UpdatesSame-Day Critical Security UpdatesMonthly Security UpdatesQuarterly Performance Audits Module OverviewSpam Prevention ReviewMobile Friendly ReviewWebsite Mail System reviewPerformance ReportSEO Configuration AuditGoogle Analytics Connection Check Metadata Configuration ReviewIndex Status ReviewClean URL ReviewXML Sitemaps ReviewRobots.txt ReviewRedirects and URL Issue Review Get in Touch The BackOffice Thinking Difference We believe the critical connection between your people, process and technology is what allows your organization to thrive. Through our extensive experience with nonprofits, we have a unique understanding of how each one contributes to your success. Hover over each section to learn more. Hover over a difference to learn more. People We take the time to understand the capabilities of your team and offer technology solutions that complement their strengths. Process We understand how your organization functions and make sure your implementation integrates with your operations to make things run easier, better and faster. Technology We are platform-agnostic technology experts who only implement solutions that support your goals and that you can successfully manage and maintain. Schedule a Discovery Call × Get in Touch
