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salesforce

We ♥ Engagement Plans

January 28, 2022 by admin Thinking in: CRM/AMS, Salesforce, Strategy

Salesforce Engagement Plan for Nonprofit Service Pack

Planning an engagement? This Valentine’s Day, take a moment to show some love to your own process and constituents by exploring Engagement Plans, a Salesforce Nonprofit Success Pack feature. Engagement Plans allow you to easily and efficiently create a series of multiple tasks related to a process. Engagement Plans are great for any process that… Read More

Salesforce Dynamic Gauges for Visualizing Goals

December 17, 2021 by admin Thinking in: CRM/AMS, Non Profit Tips, Salesforce

Salesforce Dynamic Gauge - Visualizing Goals

It’s that time of year! Hot chocolate, holidays, and end of year reports. You worked all year, pushing yourself and your organization to meet your goals. Now is the time to for your nonprofit to make the extra effort and really show how much amazing work you have accomplished. Salesforce is here to help with… Read More

Have You Joined the Salesforce Community?

November 17, 2021 by admin Thinking in: CRM/AMS, Salesforce

Salesforce Communities for Nonprofits - Community Tab

The Trailblazer Community is your digital homebase for all things Salesforce. It is where you can go to learn, either by completing Trailhead badges or by asking questions of your fellow Salesforce users. And now, the Trailblazer Community is home to the entire nonprofit Salesforce userbase as well! (The old “Power of Us Hub” has… Read More

Salesforce Validation Rules

October 25, 2021 by admin Thinking in: CRM/AMS, Salesforce

Salesforce Validation Rules Checklist

We’ve written in the past about how as a nonprofit, your data is one of your most valuable assets. Keeping your Salesforce account safe, secure, and accurate should be a top priority of your organization. Today, we’ll explore that last part — one way to maintain a “clean” and complete database. Validation Rules are a… Read More

There’s No Place Like (Your) Home (Page)

September 29, 2021 by admin Thinking in: CRM/AMS, Salesforce

salesforce lightning home page - volunteer hours

Did you know you can make a personalized home page for specific Salesforce users? There is no place like a good home page. Customizing the homepage helps staff members find tools and information quickly and easily, and helps them understand that their Salesforce instance has been built specifically for your organization’s unique needs. One thing… Read More

The Outer Limits of Salesforce Reporting in Nonprofits

August 24, 2021 by admin Thinking in: CRM/AMS, Salesforce

outer limits of salesforce reporting - joined report

Getting to know your data in Salesforce can give you new insights about your business and help you make better decisions. This month we’re wrapping up our series of tips about how to tackle common reporting challenges in Salesforce. Two Great Things Together Remember the basic definition of a Report Type: it controls what Objects… Read More

Salesforce Multi-Factor Authentication

July 20, 2021 by admin Thinking in: CRM/AMS, Salesforce

Salesforce Multi-Factor Authentication Video Cover

What Is It and Why Should You Comply with It? As a nonprofit, you regularly collect and store an enormous amount of digital personal information. Without your donors, members, and volunteers — plus their names, addresses, and other contact information! — you cannot accomplish your mission. You’re already committed to being a good steward of… Read More

Salesforce Rollup Summary Fields for Nonprofits

June 22, 2021 by admin Thinking in: CRM/AMS, Salesforce

salesforce rollup summary fields list

Getting to know your data in Salesforce can give you new insights about your business and help you make better decisions, so we’re doing a whole series of tips about how to tackle common reporting challenges. (Did you miss our posts about choosing the right report type, or editing custom ones?) Today we’ll look at… Read More

Salesforce: Adding Fields to Custom Report Types

May 25, 2021 by admin Thinking in: CRM/AMS, Salesforce

headache looking at reports on laptop

Salesforce’s Report Builder puts a ton of power in the hands of nonprofit organization admins, but the learning curve can be steep! In this series of tips, we’re covering how to tackle several common reporting challenges. (Check out last month’s tips about choosing the correct report type for your needs.) Just. One. More. Field.In today’s… Read More

Choosing the Correct Salesforce Report Type for Nonprofits

April 29, 2021 by admin Thinking in: CRM/AMS, Salesforce

Report types on a laptop

Been frustrated by creating a new Salesforce report recently? You started building the report of your dreams, everything was going great, and you felt like you were doing everything right… Then you got stuck. Choose the correct Salesforce report type is the key to getting unstuck. Do any of these sound familiar to your situation?… Read More

Salesforce List views – Kanban and Split View

March 23, 2021 by admin Thinking in: CRM/AMS, Salesforce

Salesforce Kanban and List Views Dropdown

There are now two additional ways to interact with a list view in Salesforce. “Split view” is the newest addition, with a limited launch in 2017 and rolled out even further last year — many users haven’t encountered it before. The other option, Kanban, has been around for a while, and you may already be… Read More

Guide for Land Trust Stewardship Directors: Solve Your Database Management Headaches

February 16, 2021 by admin Thinking in: CRM/AMS, Non Profit Tips, Salesforce, Strategy, Support Tips

Guide for Land Trust Stewardship Directors Cover

Picture this: You’ve just taken on a new stewardship director role and are scrolling through dozens of spreadsheets to find the data you need for a monitoring report. Meanwhile, your colleague is calling from the field to ask where exactly that illegal deer stand is, because she doesn’t have access to that information unless she’s… Read More

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