We are experts in NeonCRM and Rallybound

We take NeonOne implementations to the next level!

We believe that NeonCRM and Rallybound have the best in class features for a relatively low price. They come loaded with high end tools for donor and membership management, events, marketing, and a built in web portal. However, there are times when nonprofits need more... that's where we come in!

Since our founding in 2006, we’ve worked almost exclusively with nonprofits, foundations, and member-driven organizations developing lasting partnerships with our clients. With our decades of enterprise nonprofit experience in digital and web design, technology implementation and technology integration, we will lead your organization towards better solutions and solve your most complex problems. In the last year alone, our team of BackOffice Thinkers worked with over 120 clients in over 30 states.

We focus on taking NeonCRM and Rallybound implementation and support to the next level. Our work typically includes:

Integrating NeonCRM or Rallybound with Drupal or WordPress; this often includes a website redesign. (See an example with CakeHeads - yes, there is an association of cake decorators.)
Creating a complete web solution with NeonCRM at the core (See our work with the Montclair Art Museum.)
Integrating Rallybound with other nonprofit technologies such as other CRMs, ticketing system, etc. (See an example with Primary Immune.)
Creating custom workflows and integrations with other systems. (See our work with Soap Aid.)
Developing sophisticated solutions with NeonCRM’s custom objects. (Agape Villages)

We work closely with the Neon One team on all our projects to ensure your project is successful and is developed in a way that will be easily maintained.

"We really appreciated BackOffice Thinkings approach taking full accountability. We had periodic conferences addressing issues and next steps and each party held to their responsibilities. Well done!" Deidre Schwartz, Director, Soap Aid

“We have worked with BackOffice for several years, and they always deliver. We couldn’t have picked a better partner. Rallybound has been a vast improvement over our previous peer-to-peer tool, and we feel this project was a great success.” John Boyle, President and CEO, Immune Deficiency Foundation

Feature Info

Pre-Sales

Small or large, we do a lot before you pay us any money. Our Pre-Sales team will discuss your situation, we’ll send an extensive questionnaire to ensure we understand your situation and one of our Team Leaders (often our CEO Paul Keogan) will spend an hour on a phone/video reviewing your needs and ensuring we develop the right implementation plan for you.

Easy and Powerful

NeonCRM and Rallybound are powerful tools packed with features. We'll ensure that the advanced components (custom objects, web portals, custom integrations) are easy and powerful for all your teams and constituents. This is where the blending of our nonprofit and NeonOne expertise shines.

Tailored to Your Needs

We work with large nonprofits moving from Raiser’s Edge and small nonprofits moving from spreadsheets. Our pre-sales work ensures to define the right implementation strategy based on your needs, size, and budget.

Data Migration

Yes, we can transform, clean and migrate your data. But what makes us unique is that we are experts in Raiser's Edge, CiviCRM, Salesforce, Donor Perfect, etc. - our knowledge of these other systems and how they differ from other NeonOne experts and ensure success.

Beyond NeonOne

We are nonprofit web tech experts - Website Design, POS, Events, Fundraising... we can help you select and then integrate NeonOne with all your other components.

Proactive Support

We have an advanced support process. We offer different support packages depending on your needs - these can include training, ad hoc support, proactive support, and Salesforce administration.