There’s no such thing as set-it-and-forget-it technology. Our top-rated support services give you the peace of mind to focus your energy on your mission instead of your technology. Whether it’s an urgent “how do I?” request or scheduled system upgrades, we help you stay ahead of the tech curve. Learn More 71% of nonprofit leaders are challenged to customize technology to their organizations’ unique needs. Source: 2021 Nonprofit Trends Report, Salesforce.org Our regular support reviews ensure you have a current technology roadmap that will take your organization where you want to go. Rave Reviews for BackOffice Thinking Support Services “Exceptional” NPS for support for 24 quarters in a row and counting Average initial response time in less than one hour 98% of clients rate regular technology reviews as most valuable service Get in Touch Support Tailored to Your Budget, Needs, Complexity, and Technology Expertise Proactive Support Regular monitoring of your Drupal or WordPress website, and/or CiviCRM, to implement updates, minimize security risks and maximize performance. Read more Best Practice Checkup Regular assessments against our best practice models to identify improvement opportunities. Read more On Demand Support How-to and troubleshooting help when you need it most and with practically no commitment. Read more Get in Touch BackOffice Thinking has a really excellent staff who are on time, very professional, and very consistent. We have felt well supported through the process. Elena Batt, Director of Membership, Mohonk Preserve Get the Technology Systems Support You Need The BackOffice Thinking Difference We believe the critical connection between your people, process and technology is what allows your organization to thrive. Through our extensive experience with nonprofits, we have a unique understanding of how each one contributes to your success. Hover over each section to learn more. Hover over a difference to learn more. People We take the time to understand the capabilities of your team and offer technology solutions that complement their strengths. Process We understand how your organization functions and make sure your implementation integrates with your operations to make things run easier, better and faster. Technology We are platform-agnostic technology experts who only implement solutions that support your goals and that you can successfully manage and maintain. Schedule a Discovery Call × Get in Touch
