PROACTIVE TECHNOLOGY SUPPORT SERVICES

Security is a high priority concern at BackOffice Thinking, so we work hard to respond and stay ahead of potential security vulnerabilities in your site.  We follow best practices to minimize the probability of potential threats to your site.

...make sure your technology is secure and up-to-date.

Base Proactive Support Plan

This service focuses on proactively applying security updates/patches as well as making sure your technology stays updated to ensure your data is safe and there are no service or functionality disruptions. 

Please contact us for additional information.

Submit Your Website for a Base Support Review

Performance+ Support Plan

All the Base Plan checks with the addition of performance wellness.

In the world of donors and conversion optimization, a quick and high performing website can make or break a well-planned marketing or donor funnel campaign. Let our team keep your website performance at top of mind.

Is your website performance reaching its potential?

As your organization and website grows, the demand for better website performance can increase drastically. Have you noticed your admin area or front-end website loading slower as time goes on? Chances are, your website performance needs to be thoroughly audited by our development team. Our development team has painstakingly hand-crafted an exhaustive performance support plan add-on to maximize your performance potential.

Periodic Performance Audits

BackOffice checks your site 3 or 4 times per year for performance opportunities.

Caching Optimization

As your website and database grows, the need for efficient caching and an optimized database is absolutely critical.

 

Errors, Modules, and Backups

When technology changes, errors can unexpectedly creep into your workflow. We check for errors and unused or inefficient modules.

Spam Prevention and Firewall

If spam prevention is a concern or has been an issue in the past, let us review and provide solutions to lock down unwanted visitors.

Please contact us for additional information.

Submit Your Website for a Performance+ Support Review

SEO+ Support Plan

Get all the Base Support Plan checks plus ongoing SEO setup analysis.

Search Engine Optimization (SEO) Audit Service as it relates to your website ensures that your platform is set up properly for you to carry out search engine optimization best practices. It is highly critical for search engines like Google, to be able to properly “read” and understand your website. The health and quality of your website ultimately translates into better opportunities for your website to rank appropriately within search engine results pages (SERPs). 

(This audit services does not include SEO services such as keyword research, onsite optimization, link building, or site modifications.)

Periodic SEO Reviews

BackOffice checks your site quarterly for technical SEO issues and proper setup

Search Results Health

Ensure your Google index status does not contain unexpected errors that may be hurting your search rankings

 

Website Technical Visibility

The structure of your site should accurately communicate to search engines what to index and how

Errors

BackOffice checks your site for common SEO problems that stem from code errors and issues such as page speed

Please contact us for additional information.

Submit Your Website for an SEO+ Support Review

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Technologies for Nonprofits