Nonprofit Technology’s Storytelling Role: How Connected Technologies Make the Most Compelling Story July 29, 2022 by Kristen Beireis Thinking in: CRM/AMS, Non Profit Tips, StrategyThere are plenty of resources out there on the topic of how to write and share your nonprofit’s story effectively. It’s a crucial skill for anyone looking to increase donations, volunteers, and program services. What’s often overlooked is nonprofit technology’s role in this storytelling. The technology systems you choose can mean the difference between a… Read More
Nonprofit Salesforce Administrator Adventures and Resources June 30, 2022 by Dana Phillips Thinking in: SalesforceAre you a new Salesforce Administrator? Or are you about to embark on your first implementation adventure? Either way it can feel overwhelming. You might be wondering where exactly to start, or how to account for the plethora of moving pieces. Recently, I was preparing for my first section hike of the Appalachian Trail –… Read More
Nonprofit Websites Must Be Measured, Optimized, and Refactored June 29, 2022 by Brad DeForest Thinking in: CMS/Websites, Non Profit Tips, StrategyA well-designed nonprofit website will get some attention, putting forth a strong brand image and prompting engagement from your audience. But the work doesn’t end with the initial launch of your site – if you want to increase donations and/or sign-ups over time, you need to measure, optimize, and refactor. Here at BackOffice Thinking, we… Read More
A Nonprofit System Administrator’s Key to Success is Trust-Building June 28, 2022 by Kristen Beireis Thinking in: CMS/Websites, CRM/AMS, Non Profit Tips, StrategyIf you’re reading this post, you probably play at least some part in managing your organization’s technology systems. No one can do this alone. You’ll need support and buy-in across the organization which requires a good amount of trust building. Here are 5 tips to help you get started building trust today. Tip #1: Curiosity… Read More
Engaging Nonprofit Websites That Inspire Action June 7, 2022 by admin Thinking in: CMS/Websites, Design, StrategyWhen we strategize about nonprofit websites for our clients, often the organization’s biggest goal is to get more donors, volunteers, and/or visitors in their doors. Most of the time, there’s a clear “Call to Action” button — a “Join” or “Donate” link that points to a relevant form. But is that first action enough? It… Read More
CiviCRM Functionality and Features Evaluation June 1, 2022 by Lesley A. Carter Thinking in: CRM/AMS, Strategy, Support TipsMany of us wander through our day not thinking too much about why we do routine tasks, whether they still work or if we might be able to save time with an adjustment or two. Life is busy, so we just do it. Then down the line we find out that because of our routine… Read More
Nonprofit Technology Whack-A-Mole May 31, 2022 by Kristen Beireis Thinking in: CMS/Websites, StrategyHave you ever played this game where plastic moles jump out of a box and you have to whack as many as possible with a hammer? It can be fun and challenging. It can also take a whole lot of energy and focus. It’s one thing to go play and have fun at the arcade,… Read More
Salesforce Password Security Practices April 28, 2022 by Ever Rucker Thinking in: CRM/AMS, SalesforceAre you still recycling passwords you’ve used before, sharing the same password for multiple accounts, or writing passwords on post-it notes? If so, you’re not alone… but it’s time to break the habit! All of these behaviors can make your Salesforce environment vulnerable, so there’s no time like the present to ramp up your best… Read More
Proactive Cybersecurity Action for Your Website and CiviCRM April 26, 2022 by Linda Wu Pagano Thinking in: CMS/Websites, CRM/AMS, StrategyAnyone who owns a home finds themselves doing some kind of maintenance. Tuning up the heating & air conditioning, cleaning off the siding, replacing roof tiles that come off in storms, and more. We all know that keeping up with these ongoing tasks helps prevent bigger problems later. It’s exactly the same when it comes… Read More
Nonprofit Leadership’s Role in Cybersecurity April 25, 2022 by Kristen Beireis Thinking in: Non Profit TipsAs technology experts, we cringe every time we hear a story about ransomware and data breaches. We regularly advise our clients on best practices, and provide services to help minimize cybersecurity risk. However, we are not cybersecurity experts, lawyers, or insurance agents. In fact, if your organization experiences a cybersecurity event, there isn’t much we… Read More
Protect Your WordPress Ecosystem April 23, 2022 by Brent Delperdang Thinking in: CMS/Websites, StrategyWordPress is a platform with an open source ecosystem full of options and flexibility. Did you know nearly a third of all websites are built on WordPress? This is one of the many reasons it is a great nonprofit website builder…. and this also makes it a prime target for security threats. Are you paying… Read More
Salesforce Global Action for Hope April 4, 2022 by Allie Tabberer Thinking in: CRM/AMS, SalesforceHave you ever been working in Salesforce and run into an annoying problem you’d like to see changed? What about that one process you keep doing that seems like it should be way easier than it is? Do you lose hope because you think there’s just no way to change it or make it better?… Read More
