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  • Who We Help
        • Technologies that ease staff processes, make reporting more effective, and drive engagement.

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        • Harness the power of your data to operate more effectively, efficiently, and intelligently.

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        • People passionate about the transformative power of technology for nonprofits.

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Blog

Blog

Guide to Nonprofit Strategic Tech Selection: Aligning with Your Mission

August 30, 2024 / nonprofit, nonprofit strategy, nonprofit technology, Strategy, Support Tips
Strategic Tech Selection Roadmap
Technology is no longer just a 'nice-to-have' for nonprofits; it's an essential tool for achieving mission impact and organizational sustainability. However, nonprofits (more than anyone!) need to be strategic in aligning technology choices with their mission and goals. This ensures that every nonprofit strategic tech selection delivers maximum value and ... Read More

Nonprofit Strategic Planning and Technology

August 29, 2024 / Non Profit Tips, nonprofit, nonprofit strategy, nonprofit technology, Strategy
Nonprofit Strategic Planning
Nonprofit strategic planning is a big part of planning for the future of your organization. It’s common to think about mission, vision, general operations, increasing donations, and so forth. What is often overlooked in a strategic plan is technology, leaving too many organizations scrambling for funds with a short deadline ... Read More

Supercharge Your Nonprofit Salesforce with a Center of Excellence

July 30, 2024 / nonprofit, nonprofit crm, Salesforce, salesforce
Supercharge Your Nonprofit Salesforce with a Center of Excellence
As a nonprofit, your CRM is crucial for donor management, fundraising, and more. Keeping it running smoothly is more important than ever, but who has the time and budget for a whole team of technology experts? Good news: you can supercharge your nonprofit Salesforce by creating a lean, effective Center ... Read More

The Role of Leadership in Nonprofit Technology

July 25, 2024 / Non Profit Tips, nonprofit, nonprofit strategy, Strategy
Nonprofit Leadership in Technology - Technologist
Previously, we shared the importance of having a Center of Excellence (CoE) to oversee your nonprofit’s technology. Including leadership in nonprofit technology through this “committee” is a key to the ROI on any technology investment. It's a common refrain: “I don’t do technology.” But the truth is everyone in your ... Read More

Safeguarding Your Nonprofit’s Salesforce Login Access: A Preparedness Guide for Administrators

June 26, 2024 / crm, nonprofit, nonprofit crm, nonprofit strategy, nonprofit technology, Salesforce, salesforce, Strategy, Support Tips
Salesforce Login Access Denied
It’s Monday morning, and you’re excited: You’re the Salesforce Admin for your nonprofit organization, and an hour from now, you’re running an onboarding session with a new hire. You open your browser to sign in and get ready for training. You fill in your usual credentials and hit enter. “Access ... Read More

Nonprofit Database Management is More than Just Knowing Technology

June 21, 2024 / crm, CRM/AMS, Non Profit Tips, nonprofit, nonprofit crm, nonprofit strategy, nonprofit technology, Strategy
Nonprofit Database Management Happy Team
When you think about nonprofit database management, what do you think of? Your mind probably jumps to questions of what platform is involved, and what technical skills the admin has. We talk a lot about the importance of choosing the right technology systems for your nonprofit, but once the tool ... Read More

Beyond the Basics: Nonprofit fundraising with Salesforce AppExchange Apps

May 28, 2024 / crm, CRM/AMS, nonprofit, nonprofit crm, nonprofit technology, salesforce, Support Tips
Salesforce logo
Salesforce Nonprofit Cloud, with its Nonprofit Success Pack (NPSP) at its core, is a robust CRM foundation for nonprofits. However, to truly maximize your fundraising potential, consider these powerful third-party applications available on the Salesforce AppExchange. Fundraising Apps for Salesforce These apps seamlessly integrate with Salesforce, enhancing various aspects of ... Read More

AI for Nonprofits: What You Need to Know About Fundraising AI

May 23, 2024 / crm, CRM/AMS, nonprofit, nonprofit crm, nonprofit strategy, nonprofit technology, Strategy, Support Tips
AI for Nonprofits
AI is certainly the hottest topic in conversations about technology this year. “Generative AI” tools like ChatGPT draw a lot of attention, for better or for worse – but AI technology goes beyond that. More and more nonprofit CRMs are adding AI features intended to assist development teams with enhanced ... Read More

Don’t Lose Your Data! Prepare for Google Analytics UA End of Life for Nonprofits

May 13, 2024 / CMS/Websites, nonprofit, nonprofit technology, Support Tips, website
Universal Analytics Data countdown to deletion
Act Now, Nonprofits! Export Your Universal Analytics Data Before It's Gone For many nonprofits, Google Universal Analytics (UA) has been a cornerstone of website traffic analysis. However, with the release of Google Analytics 4 (GA4) a crucial deadline is approaching: The week of July 1, 2024, access to your historical ... Read More

Who makes the best nonprofit CRM Administrator? See our Job Description

May 2, 2024 / CRM/AMS, Non Profit Tips
CiviCRM logo
I am often asked by our clients to help with hiring a CRM Administrator.   Who makes the best administrator? Is it a developer? or some sort of technologist? Actually, it's neither. The best person for the job is a customer focused, curious business analyst!Although every nonprofit CRM and organization has ... Read More

Essential Marketing Tools for Nonprofits on Salesforce: A Guide for Admins

May 1, 2024 / crm, nonprofit, nonprofit crm, nonprofit technology, salesforce, Salesforce, Support Tips
Marketing Tools for Nonprofits on Salesforce
AI Generated Graphic Nonprofits face the challenge of having to compete against large businesses for their constituents' attention while often working with limited resources. The good news is that many of the same tools used by businesses are available to nonprofits on Salesforce as well - and often at a ... Read More

3 Ways to Keep Constituents Emotionally Glued to Your Nonprofit Website

May 1, 2024 / CMS/Websites, Design, nonprofit, nonprofit technology, nonprofit website, nonprofit website design, website
Emotional glue for nonprofit website
You may not believe this story. In 2006 (which coincidentally is also the same year BackOffice Thinking was founded) there was this single guy, who wanted a wife and a family. He goes to eHarmony.com and signs up for 1 free month. Within the first 2 weeks, he meets a ... Read More
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