Blog

Have you ever been working in Salesforce and run into an annoying problem you’d like to see changed? What about that one process you keep doing that seems like it should be way easier than it is? Do you lose hope because you think there’s just no way to change ... Read More

Any nonprofit implementing a new system or technology tool knows there will be a learning curve to get it up and running. While you may need to learn a new process, all too often there are times when things aren’t working right or don’t make sense and the tendency is ... Read More

Does your nonprofit have an area of your website that requires members or constituents to login? Call it a Dashboard, Portal, or a Membership Center – whatever the name, you can think of it as a “homepage” for the constituent or member, and this can be enormously valuable to your ... Read More

With people in the field, and remote work causing staff to be more spread out, it’s imperative nonprofits have connected systems. Over the years, nonprofits collect different technologies for different departments. As part of the everyday busy-ness of nonprofits, staff and volunteers are responsible for collecting data. It’s as if ... Read More

When we talk about manual vs. automatic, usually cars come to mind. A lot of people love a manual transmission because they feel more in control and they like the feeling of shifting gears. There’s just something about that rev of the engine that’s fun. When it comes to our ... Read More

Content management for your website should be easy, even if your site is highly complex. Over the years, we have continually improved the backend experience for the Drupal websites we develop. Our goal is to make it easier for administrators at nonprofit organizations to manage existing content and create new ... Read More

Have you ever heard the expression “watching the sausage get made”? You usually don’t get to see sausage being made, you just buy it or eat it. We, at BackOffice Thinking, are making some sausage (our own website) right now. So, we thought we’d give you a peek into how ... Read More

Have you ever looked at your summary screen in CiviCRM and wondered where a donor is in the cycle? Do you want to know, at a quick glance, the status of a member? We have a small, easy, dream come true, enhancement just for you. You can include global CiviCRM ... Read More

Planning an engagement? This Valentine’s Day, take a moment to show some love to your own process and constituents by exploring Engagement Plans, a Salesforce Nonprofit Success Pack feature. Engagement Plans allow you to easily and efficiently create a series of multiple tasks related to a process. Engagement Plans are ... Read More

Every day, there are way too many nonprofit professionals staring at their computer screens for hours on end. Are you one of them? Clicks with different times in a pile. Technology is a necessary piece of infrastructure for any nonprofit. It can be a wonderful time saver. It can also ... Read More

Time is usually in short supply at the end of the year. Reports are due, you’re planning for the next year, and/or you're wrapping up the end-of-year fundraising campaign. It’s busy! The last thing you want to do is have to go into your fundraising software and unravel an error ... Read More

It’s that time of year! Hot chocolate, holidays, and end of year reports. You worked all year, pushing yourself and your organization to meet your goals. Now is the time to for your nonprofit to make the extra effort and really show how much amazing work you have accomplished. Salesforce ... Read More